ScotPac Boosts Control and Efficiency with RapidP2P
Customer
Website
Scope of Work
- Invoice Automation (RapidAP)
- Integration with ERP (TechnologyOne)
- Real-Time Data Synchronisation
- Internal Control Automation
- Supplier Payment Efficiency
Industry
Location
Overview
ScotPac is Australia and New Zealand’s largest non-bank lender for small and medium-sized enterprises. With over 35 years of experience helping businesses access working capital, ScotPac supports thousands of customers with tailored and responsive funding solutions.
As the business scaled and invoice volumes increased, ScotPac identified a need to modernise its accounts payable function, reduce manual handling and improve internal controls. The team partnered with Efficiency Leaders to implement RapidP2P, gaining powerful automation, tighter compliance and better visibility.
Fast Facts
ScotPac is a leading provider of flexible finance solutions, supporting SMEs across Australia and New Zealand with tailored lending services.
Key services
Invoice finance
Asset finance
Trade finance
Business loans
Equipment and cashflow funding solutions
Notable achievements
Over 35 years of lending experience
$1.5 billion in funding provided annually
Thousands of Australian and New Zealand businesses supported
Offices across Australia and New Zealand
Opportunity
ScotPac’s finance team was managing accounts payable through Concur Invoice Management, a system that lacked automation and required significant manual oversight. Invoice data was rekeyed, approvals were tracked manually, and there were limited safeguards to detect changes in supplier details.
This created inefficiencies, increased risk and made it difficult to scale as invoice volumes grew. With more than 500 invoices processed each month and continuing to rise, the team sought a purpose built solution that would integrate seamlessly with TechnologyOne and deliver end to end automation.“What we were promised is what was delivered. It has been a smooth and rewarding experience. The integration with TechOne, the automation, the internal controls. Everything just works, the support we receive is fast, responsive and tailored to our needs.”
– Amy Zheng Head of Financial Control
Client
Solution
RapidP2P modules deployed
RapidAP for invoice capture, coding and approval
Integration with TechnologyOne for master data and real time syncing
Outcomes Achieved
ScotPac now processes more than 700 invoices each month without needing to increase headcount. The accounts payable team has gained back valuable time, while system driven controls have strengthened oversight across vendor validation and invoice approvals.
With automation in place, risk has been reduced, supplier payments are faster and manual errors have significantly decreased.
Staff report that the system is intuitive and easy to adopt. Support from Efficiency Leaders has been consistently responsive and reliable, ensuring a smooth rollout and continuous performance.
Most importantly, ScotPac has established a finance function that is efficient, scalable and aligned with the pace and complexity of a growing financial services business.
Technologies
ERP: TechnologyOne
Automation Suite: RapidP2P (RapidAP)
Future Ready Capabilities: E invoicing readiness, EFTSure compatibility
Highlights
Seamless Integration and Strong Collaboration
ScotPac’s partnership with Efficiency Leaders was built on deep integration between RapidAP and TechnologyOne. This was supported by clear communication and strong collaboration throughout the implementation. The solution also aligned with ScotPac’s internal systems and governance needs, ensuring continuity and minimal disruption.
Operational Efficiency and Strategic Impact
By automating more than 700 invoices per month, ScotPac achieved measurable efficiency gains. Manual effort was reduced, approval times were faster and internal controls were significantly improved. These changes enhanced vendor relationships, reduced risk and freed up the finance team for more strategic work.
Enhanced User Experience
The platform has been easy to use and quick to adopt. Team members report a smoother workflow with fewer bottlenecks and better oversight, all supported by consistently responsive service from Efficiency Leaders.
Looking Ahead
ScotPac is now exploring new platform capabilities including e invoicing and EFTSure integration. These features will help the organisation further reduce risk, improve payment security and continue advancing its finance transformation journey.Why ScotPac Recommends RapidP2P
The RapidP2P Suite has modernised ScotPac’s accounts payable operations, replacing manual tasks with intelligent automation. The platform’s deep integration with TechnologyOne and real time data capabilities have enabled stronger controls, faster processing and a better experience for both internal teams and suppliers.
Efficiency Leaders has proven to be a responsive, trusted partner in ScotPac’s ongoing finance transformation and future readiness.“RapidP2P has given us real confidence in our process. The automation is reliable, the controls are smart and the support has been excellent from day one. It is not just a system, it is a solution that continues to evolve with our needs.”
– Amy Zheng Head of Financial Control
